Our Services

We can help you!

If you’re looking for a new outsourced contact centre, we’re confident we can help.

We work with a number of large UK brands in the telecommunications, automotive and energy sectors.

Inbound & Outbound Sales

Inbound Customer Service

Webchat

Appointment Bookings

Lead Generation

How we can help you

An outsourced partner is a great way of extending your existing team of filling a skillset gap for a specific campaign.

We offer all clients a variety of value add services; including inbound customer service support, outbound and inbound telesales, webchat, customer research, appointment bookings and lead generation.

What Makes Us Stand out?

We Deliver Results 

Our team of highly skilled experts have an impressive track record, where we consistently outperform against our targets and have maintained relationships with our customer and their customers successfully for the past 10 years.

Skilled Workforce 

We invest time and money to train and develop our team mates.  Our SCO Sales & Service Academy is run by our dedicated trainers whose sole purpose is to ensure our team mates reach their potential and career goals.  Last year alone we delivered a total of 13,206 hours of training across our business.

Campaign Focus 

Our campaigns succeed because of the dedicated support they receive from our Team Leaders, motivating and encouraging them to deliver the results our clients require.

Leading Technology

Our cutting edge cloud dialler technology uses advanced predictive dialling algorithms. This feeds our productivity while our extensive and in depth reporting methodology gives us complete visibility of our campaign performance.